Shopping FAQ’s

Ordering Policies

Merchandise Orders

  1. There are 5 ways you can order:
    Online: Use The Shopping Cart and secure order form. Include your valid Visa, MasterCard or Discover credit card # and expiration date.
  2. Mail: Same as above but mail a copy of the order form along with your Visa, MasterCard, check or money order to The Rosemary House.
  3. Telephone: In the US & Canada you can call (717) 697-5111. Please have your Order and Credit Card ready for our store clerk.
  4. Email: We will accept email orders to Cut and Paste the information from the shopping cart order form into the email you are sending to us.

 General Information

  • All orders must include Name, Shipping Address, Phone, Email (if available), and payment.
  • Orders outside the USA must be paid by international money order or credit card only
  • Please order plants and merchandise separately because we can rarely pack both together in the same shipment.

Thanks for understanding!

 Return Policy

  • All returns must be pre-approved.
  • Shipping and handling charges will not be returned, buyer pays shipping both ways.

Domestic Shipping & Handling

  • There is a shipping and handling fee added to each order.
  • We try to ship the most efficient shipper both in cost and delivery speed.
  • We keep our handling fees to the bare minimum! And we refund extra postage gladly!

Shipping & Handling Outside the USA

  • Shipping charges are estimated.
  • Customer agrees to pay actual shipping charges based on shipper chosen, delivery time required and weight and bulk of order.
  • Live Plant orders cannot be shipped outside the USA.
  • Payment must be made with International Money Order or Credit Card.
Wholesale Information

Please include the following:

• Company Name
• Company Address
• Phone and Fax Numbers with area code
• Full names of Points of Contact
• Email address
• Website information if available

By mail:
The Rosemary House and Gardens, Inc
120 S. Market Street
Mechanicsburg, PA 17055-6395

We wholesale our Dips, Seasonings, Soup, Cookie, Bread Mixes and many other herbal items.
Please send your business information for a copy of our wholesale catalog.